As an EU buyer, you have the right to withdraw from your purchase within 14 days of receiving your order, without providing any reason.

To exercise this right, please contact me via Etsy messages or email at artbybearded@gmail.com. You must inform me of your decision to cancel before the 14-day period has expired. The item must be returned in its original, unused condition.

Buyers are responsible for the cost of return shipping. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please note: Due to the made-to-order nature of my products, custom or personalized items cannot be returned or exchanged unless they arrive damaged or defective.

Returns address:
Before returning any items, please fill out the Contact Me form or send a message via Etsy. I will provide you with the return instructions and address as quickly as possible.

For extrajudicial settlements of consumer disputes, the European Union has launched an online platform ("ODR platform"):